The information we collect and how we use it
When you order from us we need to know your full name, postal address, email address, shipping address and telephone number (fax number optional).
We gather this information to allow us to process your order, and deal with your payment. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please go to ‘your account’ and follow the procedure to unsubscribe.
Every user can have an account which is protected by user name and password verification. We store account information in a secure environment.
A cookie is a small file containing information about your session or about you. We may use it for research or to improve our site and the services we offer you, check the user’s qualifications for registration, or to bill the user for products or services. We will ask you if you want us to use the information you provide to continue contact with you either via email or postal mail (for example, to send you information or special offers, or for other marketing purposes).
In addition we also use embedded code within the site to gather non-personal data regarding the visitors to our site. This information provides general and not personal statistical data about the numbers of visitors, countries of origin, hits per page and operating systems used by visitors to our website.
How we protect your information
We have put in place various security procedures as set out in this policy.
– Your information is hosted on secure servers protected by a firewall and anti-virus software which is kept up to date.
– You communicate with your accounts via secure 128bit industry standard encryption technology.
– All customer accounts are protected by your user name and password.
However, it is your (the customer’s) responsibility to:
* Protect against any unauthorised access to your personal registration details.
* Log off from the registered users only area of the website when not using your machine.
* Ensure against other users accessing the registered users only area of the website via your machine while you are logged into the registered users area of the website.
Updating your details
If any of the information that you have provided to Ceres Press changes, for example if you change your email address, name or payment details or if you wish to cancel your registration, please let us know the correct information by updating your details on our website. Please go to ‘log in’ on the homepage, log in and change your details.
How to contact Ceres Press
Links to third party sites
Ceres Press site contains links to other sites and is in no way responsible for the privacy practices or content of those sites.